Privacy policy

Privacy Policy

Kinds of Information Collected by Us

We categorise the information we collect about you (collectively referred to as "Personal Information") as follows:

Information Provided to Us:

  • Your name, email address, billing address, shipping address, and postal code;
  • Your credit/debit card, mobile payment and other payment details;
  • Your opt-in option to receive our e-mails, shop online, request a catalogue, participate in a contest, promotion or survey or join our social networking sites;
  • Your reviews, feedback and opinions about our products and services;
  • Any other Personal Information you choose to provide to us.

Information We Receive from Others:

  • Updated delivery and address information from our carriers or other third parties;
  • Account information, purchase or redemption information, and page-view information from some merchants;
  • Search results and links, including paid listings;
  • Select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities.

Information We Collect Automatically When You Use our Site:

  • Information about your computer, including your IP address, operating system, access times, and browser type;
  • Details of your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
  • Information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as IP address, IMEI number, the address of the device's wireless network interface, or mobile phone number used by the device) and mobile network information;
  • "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. We use cookies to track the pages of the websites you have visited and improve our Site in order to deliver a better and more customized service. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.